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Grupa Azoty Polyolefins (Polimery Police) poszukuje kandydatów do pracy na stanowisko
Customer Service Specialist with German

The main duties of the person employed on this position will be:

  • process and manage customer orders from order receipt to product delivery (SAP / CRM),
  • proactive communication with customers regarding any changes to fulfillment the order,
  • receiving and registering complains and supervising the complaint process,
  • providing customers with information regarding products, prices, delivery times, sampling and services,
  • invoicing and monitoring of receivables,
  • dealing with the client through all available communication tools,
  • supporting the work of Key Account Manager.

Requirements:

  • English and German language proficiency enabling free business communication ,
  • experience in customer service
  • desirable: experience in SAP (or similar) and CRM,
  • skilled in MS Office (Outlook, Excel and Word),
  • ability to work under pressure, ability to work in a team,
  • good time management and the ability to work independently.

We offer:

  • Work in a modern production plant using advanced and environmentally friendly technological solutions
  • Non-wage benefits (e.g. training, medical care, sport card, group insurance, co-financing for rest).
  • A chance for development and promotion in the organization's structures.
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